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Qnt561_r7_individual_methodology_findings_template_week4 Hanane Kilaouy ORIGINAL
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The data was significantly skewed. One thousand five hundred eighty five days were randomly selected. The days were between 1 and 5 with a variation of plus or minus 1 day. One half or more days were the day three of the week or later days. The middle half of the subjects’ ages fell between first (1) and fourth (4) day of the week. The most frequent day was day number three of the week.

Wait Time (Min.)

            The data was significantly skewed. One thousand five hundred eighty five days were randomly selected. The wait time was between 0 and 23 minutes, with a variation of plus or minus 2.5 minutes. One half or more calls wait time was 12 minutes or more. The middle half of the subjects’ ages fell between 9 and 14 minutes. The most frequent age was 12 minutes.

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