Organization behavior is the study and application of information regarding how an individual or group of people within an organization behaves. According to John Schermerhorn author of the book Organizational Behavior Twelfth Edition, organizational behavior is the key characteristic used to maintain and enhance interaction levels amongst employees within a company (Schermerhorn, 2011). There are additional characteristics such as leadership, openness to confer in relation to issues, and challenges in an attempt to assist a corporation achieve their strategic business objectives. Organization behavior involves the understanding of critical matters that assist with comprehending and predicting what influences human behavior and how it will help achieve desired goals. Organizational behavior is also defined as the investigation of behavioral factors that affect modern organizations and their management at the individual, group, and organization-wide levels (Baack, 2012).