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BUS 475 Answer Guide - 2016 (A+++++)
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1.The distinction between flexible and fixed individual differences__________. 

is that managers have little or no impact on flexible differences

is that managers have little or no impact on fixed differences

 is that managers should hire people based on their attitudes and emotions

 has no practical value for managers 

2. Under the regulations of interstate commerce:

Intrastate activities affecting interstate commerce can be regulated only by the state

Regulation on any activity is appropriate if it aids interstate commerce. 

Activities affecting interstate commerce do not come under the power of the deferral

The states have the exclusive power to commerce that passes that passes across their lines.

3. Which of the following is useful advice on conducting business across cultures with those who have limited English ability?

Use slang and jargon instead of literal language as much as possible. 

Determine a person's level of communication proficiency within the first few moments of your
interactions with them. 

Speak at your normal, regular pace instead of speaking slowly as this may be viewed as disrespectful. 

Allow those with limited English ability enough time to process their thoughts into English. 

4. What is the main drawback to the Negotiation & Agreement strategy for overcoming resistance to change?

leads to future problems if people feel manipulated


too expensive if others decide to also negotiation for compliance


5. Which of the following statements is true of the WARN Act?

It requires employers to give notice to employees that an unscheduled drug test will be
conducted for all employees.

It requires employers to give notice to employees that they are being subjected to polygraph

 It requires employers to give notice to an “at will” employee that he/she is being fired.

It requires employers to give notice of a scheduled mass layoff. 

6 According to the Ajzen model, the strongest predictor of an employee’s behavior  is/are_______. 

social norms

the employee’s intentions .

the employee’s attitudes

the employee’s values 

7. The product life cycle refers to __________. 

the average life span of a product

a concept that describes the stages a product goes through in the marketplace—early growth, accelerated development, maturity, and decline

a concept that describes the stages a new product goes through from product concept to

a concept that describes the stages a product goes through in the marketplace — introduction,
growth, maturity, and decline 

8. Sam, a marketing manager, often makes ethical decisions based on what others feel about those decisions. He often considers opinions from other managers and employees. Which of the following ethical systems do Sam’s decisions follow?





9. Identify the statement that accurately describes the Sarbanes-Oxley Act. 

It requires business to have only company insiders as board directors. 

It was passed to promote business ethics by creating legal requirements. 

Unlike other Acts, its violations do not result in fines or prosecutions. 

Complying with the act saves time and money, but deteriorates efficiency. 

10. In order to focus your presentation on people, you should______. 

include as many photographs as possible in your slides

use a lot of "I" statements

make individuals and groups the subject of your sentences

avoid using presentation software or other technology 

11. Federal law and business leaders alike favor ____________ as a means of governing private
business ethics. 

Establishment of federal regulators in all private companies to establish and enforce ethical

Creating uniform statutes of business ethics. 

Self-regulation by companies

Giving the federal government exclusive jurisdiction regarding ethics and ethics violation

12. Which of the following is typically included in the drafting stage of writing an effective business message?

Sending the message to be proofread

Setting a positive and other-oriented tone

Double-checking everything

Identifying the primary message and key points 

13. Other things held constant in a competitive labor market, if workers negotiate a contract in which the employer agrees to pay an hourly wage of $17.85 while the market equilibrium hour rate is $16.50, the:

 Supply of labor will decrease until the equilibrium wage rate is $17.85. 

Demand for labor will increase until the equilibrium wage rate is $17.85. 

Quantity of workers demanded will exceed the quantity of workers supplied. 

Quantity of workers supplied will exceed the quantity of workers demanded. 

14. Article 6 of the Treaty on European Union, called the Maastricht Treaty, states the EU is “founded” on:

rule of law

stare decisis

specific performance

private markets 

15. In which of the following situations is a budget surplus most likely to occur?

When the economy is contracting

When fiscal policy is contractionary and the economy is expanding

When fiscal policy is expansionary and the economy is contracting

When fiscal policy is expansionary



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