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The human resource department is a key ingredient to success in many organizations. "However, research has demonstrated that HRM practices can be valuable. Decisions such as whom to hire, what to pay, what training to offer, and how to evaluate employee performance directly affect employees’ motivation and ability to provide goods and services that customers value (Noe, Hollenbeck, Gerhart, & Wright, 2007)." The strategic plan of HR is to acquire and manage employees of the company. This process begins with analyzing and creating specific jobs to be filled by the right people. Training and development must be established along with pay and benefits. Creating and communicating the policies are other responsibilities of HR. "Management also depends on human resource professionals for help in ensuring compliance with labor laws, as well as for support for the organization’s strategy—for example, human resource planning and change management (Noe, Hollenbeck, Gerhart, & Wright, 2007)."


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