According to Chase, Jacobs, and Aquilano (2006), operations management is the design, operation, and improvement of the methods that produce and deliver the organization’s products and services. In short, operations management is getting the day-to-day of the company done as quickly and as thoroughly as possible without errors and at the lowest cost as possible. The study of operations management can be beneficial to anyone who wishes to be a great manager. Studying OM can give one a better understanding to approaches in managing operations, while providing a systematic way of looking at an organizations process. It also lends concepts and tools that can be used I other areas of a business thus opening up a variety of career opportunitiesOM is about the whole picture in regards to the producing of products or services therefore OM is about making decisions. Decisions made in operations management are broken down into three areas: strategic decisions, tactical decisions, and operational planning and control decisions. Strategic decisions focus on how, where and when to make a product.