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BUS600 Management Communications Week 4 Discussion 2 (1)
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Fortunately, Listening is something that can be improved upon. Organizations can provide training on how to become a better listener. These techniques can range from showing employees how to prepare to listen to offering instruction on how to summarize the message intended.  However, I think the greatest tool to instructing employees to be effective listeners is to lead by example.  As a manager if you become a better listener your employees will be better listeners. They will learn from your example

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