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BUS 310 Quiz 6 Chapters 8 and 9
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BUS 310 Quiz 6 Chapters 8 and 9

·         Question 1

 

Which of the following is the BEST definition of empathy?

     

Selected Answer:

Correct 

Understanding the perspectives of others who are different

Correct Answer:

Correct 

Understanding the perspectives of others who are different

     

·         Question 2

 

   
 

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

     

Selected Answer:

Correct 

Understanding

Correct Answer:

Correct 

Understanding

     

·         Question 3

 

   
 

John, a corporate accountant in a large computer manufacturing firm, celebrates Cinco de Mayo with his family every year because of his

     

Selected Answer:

Correct 

ethnicity.

Correct Answer:

Correct 

ethnicity.

     

·         Question 4

 

   
 

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

     

Selected Answer:

Correct 

The Civil Rights Act of 1964

Correct Answer:

Correct 

The Civil Rights Act of 1964

     

·         Question 5

 

   
 

Which of the following BEST represents a multicultural organization?

     

Selected Answer:

Correct 

A firm that capitalizes on diversity and has few diversity problems

Correct Answer:

Correct 

A firm that capitalizes on diversity and has few diversity problems

     

·         Question 6

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