Question 1 (2 points)
All of the following are part of the planning function EXCEPT:
Question 1 options:
Deciding which actions to take to achieve objectives.
Checking to determine whether operations are adhering to established plans.
Analyzing a situation.
Question 2 (2 points)
Supervisors should not bother others when planning for the short-term because it will only pull employees away from what they are paid to do.
Question 2 options:
Question 3 (2 points)
Written policies are more likely to be followed consistently than policies that are simply communicated orally.
Question 3 options:
Question 4 (2 points)
Which of the following statements about company policies is NOT true?
Question 4 options:
Policies are guides to decision making, not guides to action.
Supervisors seldom need to issue policies.
Written policies are more flexible and informal than unwritten ones.
When a firm has few policies, a supervisor has greater flexibility to deal with situations as they occur.
Question 5 (2 points)
When a crisis occurs, the most important thing for an organization to do is to:
Question 5 options:
Downplay the issue.
Have multiple spokespeople.
Question 6 (2 points)
Informal groups cannot satisfy the needs of their members. Only formal groups can.
Question 6 options:
Question 7 (2 points)
The primary purpose of staff authority is to provide line personnel with advice and counseling.
Question 7 options:
Question 8 (2 points)
Organizational success is likely to happen when:
Question 8 options:
The culture encourages all employees to be the best they can be.
Attention to details is a top priority.
Either the goals of effective work performance or high job satisfaction exist.
Authority is concentrated solely at the top of the organization.
Question 9 (2 points)
Which need do informal work groups satisfy?
Question 9 options:
All of these answers
Question 10 (2 points)
Which of the following is NOT a factor that influences the span of management?
Question 10 options:
The complexity of the tasks employees perform
Staff assistance that is available