laws and regulations that guide behavior in the world of business.
mores, values, and customs that guide behavior in general.
specific and pervasive boundaries for behavior that are universal and absolute.
the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.
the mores, values, and customs that parents teach their children.
Ethics is a part of decision making
at all levels of work and management.
primarily at the upper management levels of an organization.
mostly for policy makers.
that is less important than other decision making processes.
only at that lower levels of organizational management
Which of the following is not something a firm might do to encourage organizational ethics and compliance?
Employee ethics training
Hiring a compliance officer
Ignoring potential ethical issues
Writing a code of ethics
Conducting an ethics and compliance audit
During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?
Federal Sentencing Guidelines for Organizations
Dodd-Frank Wall Street Reform and Consumer Protection Act
Foreign Corrupt Practices Act
Global Sullivan Principles
Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has
an unethical boss.
limited business experience.
a marketing background
Which of the following is generally not considered a business ethics issue?
Misuse of organizational resources
Social responsibility is
an organization's obligation to maximize its positive effects and minimize its negative effects on stakeholders.
principles and standards that guide behavior in the world of business.
a business's responsibility not to pollute the environment.
a business's responsibility to manufacture products that function properly.
charitable contributions made by a business to enhance its image
Investors are concerned about business ethics because they know that misconduct can
improve employee commitment.
improve customer loyalty.
lower stock value and prices.
complicate business financial reporting
Which of the following industries tends to generate a high level of trust from consumers and stakeholders?
Stakeholders' power over businesses stems from their
ability to withdraw or withhold resources.
ability to generate profits.
Why do critics argue that high compensation for boards of directors is a bad thing?
It is too expensive for the organization.
It could cause conflicts of interest between the directors and the organization.
It is not fair to poorly compensated employees.
High pay will render the board less complacent.
Board of director compensation is not a major issue
Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?
The degree to which a firm understands and addresses stakeholder demands can be referred to as
a stakeholder orientation.
a shareholder orientation.
the stakeholder interaction model. d. a two-way street.
e. a continuum.
One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that _______.
there should be no limit on what top executives can earn.
managers should earn no more than twenty times the pay of other employees.
top managers should make the same amount as other employees.
employees can determine how much managers make.
the government should determine the worth of each manager’s service
Public health and safety and support of local organizations are issues most relevant to which stakeholder group?
The originator of the idea of the invisible hand, which is a fundamental concept in free market capitalism, was
________ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.
Among retail stores, ________ is a larger problem than customer shoplifting.
poor stock performance
internal employee theft
misuse of merchandise
________ are used to obtain or retain business and are not generally considered illegal in the U.S.
What type of fraudulent activity could involve a consumer staging an accident to seek damages?
Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?
Which of the following is not a consequence of ethical misconduct?
Shaken customer loyalty
Reduced investor confidence
Legal actions by wronged parties
Optimization is defined as
the quality of being just, equitable, and impartial.
a trade-off between equity and efficiency.
an interchange of giving and receiving in social relationships.
how wealth or income is distributed between employees within a company.
a lack of integrity, incomplete disclosure, and an unwillingness to tell the truth
Which of the following is not a side-effect of being the victim of workplace bullying?
Increased sick days
Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?
Conflict of interest
Intellectual property rights