Question details

How often do you use your operating system’s multitasking capabilities
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Tutorial 6



Content Management

Short Answer Questions:

Submit your written answers to the instructor.


There are two types of information stored in files: structured and unstructured. Structured

information refers to information, such as that in databases and records, and other data that is

predictable and fixed in size. Unstructured information is referred to as


. Examples of

unstructured information are e-mails and digital images.

Which type of information is growing most rapidly? Why?

Should a company place restrictions on how long content should be managed and how long it

should be retained?


Where is most content being stored?

Is it stored in corporate databases or on individual computers? Explain your answer.

What challenges does this pose to organizations in terms of storage capacity?

Is the organization legally responsible for unstructured content that is stored on an individual’s



Should corporate content ever be deleted?

Where would you find retention information for tax and corporate information and files?

What are the consequences of deleting files and e-mails in a corporate setting?

Can you and should you delete files and e-mails in corporations?

Chapter 4

System software

The Operating System





Discussion Questions:

Be prepared to discuss the following questions in class.


How often do you use your operating system’s multitasking capabilities? Typically, which

applications do you have open when multitasking? Have you had to use the preemptive feature?

Describe the situation that required you to use this feature.


One of the features of upcoming operating systems for the home user will be directed at

assisting users who enjoy digital photography. Have you used a computer to manipulate digital

images? What digital imaging features would you like to see incorporated in an operating



Have you installed a device with Plug-and-Play (PnP) capabilities? What was the device? Was the

installation successful? Did you have to use a CD/DVD or the Internet to complete the



Have you used Windows Update? Follow the

Control Panel |Security |Windows Update


and select


automatic updating on or of

to see if your computer is configured to

automatically install updates. If it is, what day and time does this happen?

Application Software

Discussion Questions:

Be prepared to discuss the following questions in class.


Companies sometimes use additional programmers from other countries to help them develop

or maintain applications. What are some of the reasons that a company may decide to use

employees from other countries? At first glance, this might seem to put U.S. programmers at a

disadvantage. Are there any benefits you can think of?


Some employers require a portfolio from applicants to see examples of their work. What are

some documents or files that you should include in a portfolio for prospective employers? Do

you think it is beneficial for employers to require a portfolio? Why or why not? What types of

jobs might require a portfolio?


Microsoft has a large percentage of the market for operating systems. Application programs

(such as word processing, CAD, and spreadsheets) must work with the operating system. It



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