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Management Exam 5 Answers
The "Siamese twins of management" are:
Setting standards and measuring performance
Managing and leading
Planning and controlling
Problems and symptoms
Which of the following is the first step in the controlling process?
taking corrective action
comparing performance standards
As part of the controlling process, you have finished measuring the performance of your team. What
must you do next?
take corrective action
compare measured performance to standards
establish unit of measure to gauge performance