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MGMT1001 s2 2013 – ‘Spot Collection’
Bring to tutorials week beginning 5 August
Topic 1: What is Management?
Textbook question: answer Question 2 in the ‘Discussion Questions’ for the Case study
Managing McDonald’s Australia
on page 36.
The role of Catriona Noble as the CEO of McDonald's Australia is to be the leader for
the ongoing development of McDonald's business plan, marketing, responsible for
supply chain, decision making and managing. She needs to be responsible, hard
working, focused, keep learning from mistakes, and willing to make improvements in
managing the Australian operations of McDonald's. The role of a first assistant
manager at a McDonald's restaurant is different, as a manager director has a bigger
responsibility of the company. They are responsible for making decisions and set up
the goals and plans that affect the company. While first assistant manager role is to
manage the work of the employees who are directly involved with the production or
creation of the organization's products.
Write 200 words summarising Cunliffe’s argument.
Management is a collective noun used to refer to a group of people engaged in
organizing and controlling a business, it is a requirement and outcome of any
work organization. Management and managers are important in this today's
society because they have an impact on everyone's lives. There are different
ways management has been constructed over the years and management has
developed as a topic of study and practice over the last century. Managerial
work is characterized by rationality and neutrality and analytical and scientific
management techniques should be used to resolve problems and increase
efficiency. Manager’s identities are precarious, they themselves fid it difficult to
define their identity. There are many point of views of managers, some of them
are managers as rational agents, managers as actors, as discursive
subjectivities, as practical authors, and as reflexive practitioners. These offer a
different way of thinking of what managers are and what they should do and
also the different of management performance. And all those theories are very
important for deciding the management of an organization
What are the key issues in the case study “Challenge The Boss or Stand Down?”(max. 200
Tom has to deal with his new boss Frank who has strictly aggressive growth
goals, which is 15% sales increase next year. In a meeting, Tom argued that it
is impossible to achieve such an increment without offering any unique
advantages to customers. He keeps disagree with hiss boss and sticks out with
his point of view. So Frank told Shannon, the division vice president who
actually offered Tom the job, about Tom's bad performance and he has a
possibility to lose his position due to the negative feedback. So now Shannon
told him to write her some ideas about how he can improves his performance
and Tom thinks that he has two options. First, he follows what Frank wants and
executes the strategy that he believes flawed. Or second, he exposes his boss’
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“flawed” projects to Shannon, his original sponsor, and hopes that she also
agreed and would rescue him.