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What are the purpose of change management ?q1b.What are the three
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q 1a.What are the purpose of change management ?q1b.What are the three different types of changes ?

q 1c.What is a relationship between changeq Incidentq Service Request q Release

q 2a. What are the Fiverisk indicators of poor change management ?

q 2b.What are the typical questions that a change management tool  can ask the change requester?

q 3a.What is the difference between Release, unit and packagein IT service provision context?

q 3b.What is a drift management in the context of configuration management?q3c.What are the two types of the configuration management?

 

Please answer these questions with some suitable examples.

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