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JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND
COLLEGE OF HUMAN RESOURCE DEVELOPMENT
COURSE: BACHALOR OF HUMAN RESOURCE MANAGEMENT
NAME: WEREMA STEPHEN MASWI
REGISTRATION NUMBER: HD213-3926/2013
UNIT NAME: TOTAL QUALITY MANAGEMENT
DESCRIBE THE MAIN WAYS OF MAKING TEAMS EFFECTIVE AND ITS
BENEFITS IN IMPROVNG QUALITY POGRAMME IN TODAYS
WAYS OF MAKING TEAM EFFECTIVE
It’s a group of people or animals linked in a common purpose, it’s also a group of people with a
full set of complementary skills required to complete a task, job, or project. It is not easy to be
the CEO of an up-and-coming startup, especially when you are frequently out of your office
talking to investors and the actual time you spend in contact with your team is limited. It gets
even more complicated when you manage multiple teams working in different cities. Is it really
possible to work together without being in a one place? How do you join forces with a
distributed team and not much face-to-face interaction? The key is to create a powerful team that
works effectively even when the boss is not available. A startup team is like a basketball team”
you will not win if you do not play together.
As CEO, you need to realize that each team member plays a role in your company and each
individual is part of the whole. If you want to work effectively your team must be harmonious by
doing the following,
1. Build trust and respect. Nurture a team-oriented environment based on trust and respect,
without which there will only be limited success. A startup is like a ship going through high
uncertainty. The captain needs the trust of his team, because people follow trust and integrity, not
a person. Uncertainty can be balanced by trust which gives the team the ability to work together
no matter what reality brings. Likewise, if you are not in the office, you have to be sure that team
members will cooperate in the atmosphere of open communication. The stronger the trust, the
better the team will navigate without the captain on board.
2. Be true to your word. If you demand high productivity and quality work, you better be as good
as your word. You get what you give. If you promise to do something, be sure you will fulfill it.
When team members notice that you are a reliable person, they will emulate your behavior.
3. Organize a meeting for all employees. If you want to improve teamwork, help people get to
know each other better. Organize in-person meetings for all workers (all teams) at least once a
year more often if at all possible. Informal conversations bring people together and warm up
human relationships. One option is to invite your team to play a game, like football or basketball.
If players want to win, they have to focus on cooperation. The same principle is present in