One of the first tasks in the development of an enterprise content management manual is to evaluate the enterprise information infrastructure and content management processes. The enterprise information infrastructure and content management processes consist of the data and how they are collected, managed, and stored throughout their life cycle.
For this assignment, you will conduct an in-depth evaluation of the enterprise content management infrastructure and content management processes in your selected organization. If the organization already has an enterprise content management system and formal content management procedures in place, you will document the existing system and procedures. If there are currently no formal ECM system or content management procedures in place, you will document the informal parts of the system that exist.
• Information Infrastructure Evaluation
o Content List
Provide a categorized list of the content used for the major organizational processes.
o Content Management Tools
Document the tools used to capture, manage, store, preserve, and deliver the content.
o Content Management Processes
Document the processes' flow of content through the infrastructure.