1. Choose a medium that you think would work effectively and explain your choice. More than one medium could work in some cases, so be sure that you support your particular choice.
2. Write a brief message response for each scenario.
c. As head of the Employees Relations Department offer a message of condolence to the family of an employee who passed away recently.
d. As the CEO of a small company, explain to employees a new increase in bi-weekly health care costs.
e. As the Director of HR, announce and explain a new summer dress code policy.
f. As a Customer Service Representative, explain a billing error that was made on their most recent credit card statement.