1. What are the pros and cons of bureaucratic controls such as rules, procedures, and supervision?
2.If you were in the grocery business, who would you benchmark for technological innovations? Would the companies be inside or outside your industry? Why?
3.Generate and discuss examples of problems and opportunities that have inspired change in business today.
4. According to Francis Bacon, "A wise man will make more opportunities than he finds." What does this have to do with technology and innovation? What does it have to do with competitive advantage?