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In organizations such as public health entities that
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How Health Indicators Support Quality

In organizations such as public health entities that provide services rather than products, quality can be somewhat difficult to define. One way to grasp quality is within the context of already established goals and objectives. A U.S. public health organization, Healthy People 2020 (USDHHS, 2010), has developed a set of priority areas with a goal of attaining high-quality, longer lives for individuals that are free of preventable disease, disability, injury, and premature death. The World Health Organization, an international organization, has developed a similar list that it calls the Millennium Development Goals. These are goals agreed on by all 191 United Nations member states aimed at combating “poverty, hunger, disease, illiteracy, environmental degradation, and discrimination against women” (WHO, n.d.-a). These are overarching goals with sub-goals or priority areas that seek to focus efforts on certain priority areas and framework objectives. Although you may not live in the United States, such well-established and fairly universal public health goals and objectives as the Healthy People 2020 priority areas and the Millennium Goals could also be helpful in advancing quality in certain identified public health problems that you might encounter as a public health administrator.

For this week’s Discussion, review the priority areas established by these two organizations from your Learning Resources:

  • Healthy People 2020 framework (USDHHS, 2010)
  • World Health Organization (WHO, n.d.-a)

Then select one priority area from one of these two organizations that you believe might advance quality in addressing your Final Project health issue.

Post by Day 3 an explanation of the role that U.S. national (Healthy People 2020) and international (WHO Millennium Development Goals) goals and objectives would play in advancing quality in public health. Then, list the priority area and organization you selected and explain how this priority area might advance quality in the Final Project health issue described. Be specific and provide examples in your response.

Remember to begin interaction with your colleagues in the Discussion no later than Day 5 and continue engaging through Day 7 with your colleagues who chose a different set of priorities. Explain another way that the priority area in the other set of priorities might advance quality in the colleagues’ Final Project health issues.  

Support your work with specific citations from this week's Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure that your in-text citations and reference list are correct.

Introduction 

To what would you give your stamp of quality? Would you give it to something of dependable value, something that lasts, or something that meets or exceeds the goals set out for it? The idea of a stamp of quality originated in medieval Europe, when highly trained craftsmen formed guilds and branded goods that passed strict inspections with a mark designating their flawlessness. The emphasis these medieval guilds placed on measurable standards of quality strengthened during the industrial revolution, especially in the manufacturing and automotive industries, and continued with gurus such as Joseph M. Juran and W. Edwards Deming in the 1970s (ASQ, n.d.). Since that time, the quality movement has gone in and out of favor, yet organizations and the leaders and managers who create visions for them understand the necessity of providing quality to customers, consumers, and constituents. 

This week, you examine the role of public health goals and objectives in advancing quality and terms and concepts related to quality and performance management.

Objectives 

Students will:

  • Analyze role of public health goals and objectives in advancing quality 
  • Identify terms and concepts related to  quality and performance management
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Week 8 Learning Resources 

 

 

This page contains the Learning Resources for this week. Be sure to scroll down the page to see all of this week's assigned Learning Resources. 

Required Resources Readings

  • Shi, L., & Johnson, J. A. (2014). Novick and Morrow's public health administration: Principles for population-based management  (3rd ed.). Sudbury, MA: Jones & Bartlett Learning. 
    • Chapter 17, “Performance Management in Public Health” (pp. 357–390)
    • Chapter 26, “Public Health and Healthcare Quality” (pp. 599–626)
  • Duffy, G. L., McCoy, K., Moran, J. W., & Riley, W. (2010). The continuum of quality improvement in public health. The Quality Management Forum, 35(4), 1, 3–9. Retrieved from the Public Health Foundation website: http://www.phf.org/resourcestools/Documents/The_Continuum_of_Quality_Improvement.pdf
  • Frieden, T. R. (2014). Six components necessary for effective public health program implementation. American Journal of Public Health, 104(1), 17–22.Retrieved from the Walden Library databases. 
  • Public Health Foundation. (n.d.-b). Welcome to the QI quick guide tutorial! Retrieved October 6, 2014, from http://www.phf.org/quickguide/LeftNavTwoPanel.aspx?Page=Introduction
  • Public Health Foundation. (n.d.-c). Welcome to the QI user guide! Retrieved October 6, 2014, from http://www.phf.org/quickguide/Content1Panel.aspx?Page=User%20Guide%20Welcome
  • U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion. (2010). Healthy People 2020 framework. Retrieved from http://www.healthypeople.gov/sites/default/files/HP2020Framework.pdf
  • World Health Organization (WHO). (n.d.-a). Millennium development goals (MDGs). Retrieved October 6, 2014, from http://www.who.int/topics/millennium_development_goals/about/en/
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