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1.Summarize the process that Deb Young used to
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Hello, 

I need help answering these questions based on the attached PDF file. PLEASSSEEEEE!!

1.Summarize the process that Deb Young used to develop a balanced scorecard for GPI.

2. Identify the advantages and disadvantages of having a balanced scorecard at GPI.

3. Develop a proposed balanced scorecard to be presented to the Board of Directors at its next meeting.

4. Diagram a strategy map for a set of CSFs that you have included in your balanced scorecard.

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