Question details

Coastline ms100 M13 14 Quiz latest 2017
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Question

Question 1

Formal authority grants __________ power.

expert

referent

informal

legitimate

Question 2

All of the following are stages of team development except __________.

storming

performing

norming

none of the above

Question 3

The organizational team with the greatest independence for decision making is a(n) __________.

cross-functional team

project team

executive team

quality circle

Question 4

When team members only exhibit the minimum effort required to complete the tasks, a good team leader may want to:

increase team conflict

train all team members

support the team direction

set higher objectives

Question 5

The ____________ philosophy approaches conflict by maximizing the positives and minimizing the negatives.

extremist's

interactionist's

behaviorist's

traditionalist's

Question 6

Teams often have which of the following benefits for organizations?

flexibility

commitment

synergy

all of the above

Question 7

A manager who makes a decision and then announces it to the group is using __________ leadership style.

autocratic

democratic

participative

delegative

Question 8

The active ingredient or catalyst to "igniting" leadership is:

power.

education.

decision making.

responsibility.

Question 9

Power that comes to people because of the kind of personality or personal attractiveness they have to others is known as:

experience

referent

legitimate

materialistic

Question 10

The first step in the process of team building is to ____________.

assess feasibility

identify and eliminate barriers

define the mission and objectives

identify priorities

Question 11

The autocratic style of leadership primarily focuses upon the ____________.

leader

group

situation

decision-making process

Question 12

Which team member's role is to propose new solutions, new methods, and new systems for team problems?

cheerleader

contributor

communicator

initiator

Question 13

Project teams are also called ____________.

quick-fix specialists

problem-solving teams

ad hoc teams

voluntary teams

Question 14

Leadership styles are made up of both perceived approaches and:

privileges.

rewards.

rights.

behaviors.

Question 15

The contingency, path-goal, and life-cycle theories of leadership are:

organizational.

situational.

autocratic.

democratic.

Question 16

Which of the following is not a stage of team development?

forming

informing

storming

norming

Question 17

The characteristics of effective teams include the following except:

they trust each other.

they focus on symptoms, not causes, when problems occur.

they are committed to and involved in clear, shared goals.

they are flexible.

Question 18

Traits commonly associated with effective leadership include the following except:

dependable.

adaptable.

cooperative.

task orientation.

Question 19

The horizontal organizational team that does not disband immediately after it accomplishes its pre-set objectives is the ____________ team.

horizontal group

command performance

cross-functional

task force

Question 20

A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:

confronting.

collaborating.

smoothing.

compromising.

 

 

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