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Coastline ms100 M09/16 Final Exam latest 2017
$ 58.00

Question

Question 1

The term "glass ceiling" refers to:

invisible barriers of discrimination that prevent managers from advancing employees.

invisible barriers of discrimination against unprotected groups.

invisible barriers of discrimination that block protected groups from advancing into upper management.

invisible barriers of discrimination that involve the physical environment of the company.

Question 2

Core values and beliefs that act as a guide when individuals formulate courses of action are called:

business ethics.

individual conduct.

ethical conduct.

morality.

Question 3

The word most closely associated with employment orientation is ____________.

compensation

remuneration

familiarization

settlement

Question 4

The U.S. labor force is becoming ____________.

dominated by older males

dominated by females

more diversified

dominated by younger males

Question 5

Pre-employment physical examinations can be used for all the following except:

excuses for not hiring

certification of physical capabilities

medical histories

prevention of insurance fraud claims

Question 6

Organizations can encourage unethical behavior in employees in the following ways except:

threatening unusually severe punishments.

offering unusually high rewards.

emphasizing results.

accommodating suspensions.

Question 7

A risk that is definitely not worth taking for managers and employees is the risk of:

ruining the rest of one's career.

uncertainty.

economic risk.

business risk.

Question 8

The ethical process that states that employees should treat others as we ourselves want to be treated is called the:

Environmental assessment.

Golden Rule.

business norm.

operating procedure.

Question 9

Turnover of employees, constant change, and an uncertain future force managers to use human resource ____________.

forecasting

descriptions

analysis

accounting

Question 10

A company's best defense against accusations of discrimination or bias in hiring is to be certain that any employment practice or device adheres to the following except:

performance standards are met.

it is a business necessity.

it acknowledges a bona fide occupational qualification.

it is job related.

Question 11

Today, the collective pressures of society demand that businesses:

turn a profit.

solve many societal problems.

disregard private interest groups.

pay substantial stock dividends.

Question 12

Generally, employment interview questions that ask about age or marital status are considered ____________.

within an unstructured interview format

required

lawful

unlawful

Question 13

Codes of conduct can best be described as:

procedures

general guidelines

company policies

all of the above

Question 14

The most valued organizational asset or resource is ____________.

sales volume

accounts receivable

cash

people

Question 15

____________ is the obligatory action of employees and organizations to protect, benefit, and avoid harm to others.

Public initiation

Social responsibility

Private concern

Public and social reclamation

Question 16

The assignment of conducting the in-depth interview normally will be granted to the ____________.

applicant's reporting superior

training department

Director of Personnel

personnel department

Question 17

When a person carries out his or her work duties "because" of "the duty," they are practicing the ethical theory of ____________ behavior.

non consequential

compliance

social

contributory

Question 18

Team members engage in the following kinds of communication except:

utilizing non-verbal forms.

deliberating on a problem or issue.

exchanging view.

discussing work.

Question 19

Entrepreneurs are enterprising individuals who organize and operate businesses. Such individuals within established corporations are termed:

intrapreneurs.

motivators.

change agents.

empowerment specialists.

Question 20

Moving or shifting employees from one specific job to another is called job:

rotation

redesign

enrichment

enlargement

Question 21

A good reward system will include:

rewards that are comparable to other organizations

rewards that are available to all

rewards that meet basic needs

all of the above

Question 22

The communication message is a carrier of:

channels.

direction.

information.

transmission.

Question 23

The ways in which people observe and the basis for making judgments about the stimuli they experience is

stereotype.

semantic.

perception.

barrier.

Question 24

A significant number of colleges and universities are operating summer session classes Monday through Thursday. This is similar to:

intrapreneurship

a compressed workweek

flextime

job sharing

Question 25

Face-to-face or voice-to-voice conversations that take place in real time and allow instant feedback are called:

interpersonal communication.

semantics.

coordination.

channels.

Question 26

A mentoring manager that encourages a subordinate to "shadow" his/her leadership exemplifies which process theory of motivation?

expectancy

equity

goal-setting

reinforcement

Question 27

"Seek not only to be understood but to understand...," one of the American Management Association's "Ten Commandments of Good Communication," focuses upon being a good:

listener.

interpreter.

critic.

provider.

Question 28

According to Maslow, a person's needs are arranged:

according to each individual.

in a priority.

randomly.

by societal influences.

Question 29

Over an extended period of time, an unmet need can ____________ an employee.

assist

fulfill, satisfy

frustrate

help

Question 30

The process through which people and organizations accomplish objectives is:

coordination.

organizing.

communication.

planning.

Question 31

"Guess what was just said about the manager's new secretary?" typifies:

feedback.

noise.

speech impairment.

the grapevine.

Question 32

Job redesign requires an intimate knowledge of both ____________ and ____________.

employee talents and job qualities

job enlargement and job rotation

employee desires and job opportunities

job depth and job scope

Question 33

Informal communication channels are often called, collectively, the:

cluster chain.

employee network.

rumor mill.

grapevine.

Question 34

McClelland reveals that high achievers:

act uncontrollably.

solicit feedback.

shun responsibility for solving problems.

prefer others to set their goals.

Question 35

Power that comes to people because of the kind of personality or personal attractiveness they have to others is known as:

materialistic

experience

legitimate

referent

Question 36

Which of the following organizational principles directly impact or specifically relate to free-rein leadership and empowerment?

discipline

delegation of authority

centralized decision making

division of work

Question 37

When conditions change, ____________ managers change from one leadership style to another more appropriate style.

incompetent

effective

flighty

indecisive

Question 38

Standing committees are permanent by design; however, ____________ committees are set up to accomplish a task and then disband.

ad hoc

balanced

deliberate

cross-functional

Question 39

To influence through leadership actually means to ____________ another person's behavior.

inhibit

dominate

change

pressure

Question 40

Giving employees the chance to appraise their bosses forces a company to live up to its commitment to ________management.

participative

consulting

free-rein

democratic

Question 41

The autocratic style of leadership is sometimes called the:

"I" approach.

"we" approach.

"group" approach.

"they" approach.

Question 42

When organizations construct teams, the recommended membership size of a team __________.

should be less than six (6)

does not matter

should be greater than twelve (12)

should be twelve (12) or less

Question 43

Which team member's role is to propose new solutions, new methods, and new systems for team problems?

initiator

communicator

cheerleader

contributor

Question 44

During this century, several studies regarding leadership traits have proven that:

leadership traits are universal.

no specific list of successful leadership traits exists.

leadership and management are the same.

leadership traits, skills, and behaviors are common.

Question 45

The extent to which member are attracted to the team and motivated to remain together is called:

productivity.

cohesiveness.

team development.

norms.

Question 46

All of the following are stages of team development except __________.

norming

performing

storming

none of the above

Question 47

Formal vertical organizational teams are also known as ____________ teams.

upright

hierarchy

command or functional

coordinated effort

Question 48

Which one of the following is not a characteristic of work teams?

They assume responsibility for the functions or tasks.

They are typically large.

They perform tasks previously done by members in a functional department.

They are composed of multiskilled workers.

Question 49

Active components of leadership include all the following except:

coaching.

directing.

guiding.

searching.

Question 50

Which of the following is not a stage of team development?

storming

forming

informing

norming

Question 51

The two managerial functions closely linked to leadership are:

staffing and leading.

planning and organizing.

organizing and staffing.

leading and controlling.

Question 52

When sports coaches listen to players' suggestions and feedback during game intermissions, they are using ____________ leadership.

general

participative

absolute

free-rein

Question 53

One approach to human asset valuation is ____________.

creates cash budgets

requires outside auditors to monitor employee performances

uses cost centers

attempts to assign a dollar value to each employee's contribution to the company's profit

Question 54

An information system enables an organization to:

network computers

exploit employee ideas

create intellectual capital

share intellectual capital

Question 55

A balance sheet consists of three major sections. Which of the following is one of those sections?

retained earnings

liabilities

common stock

income

Question 56

Each unit of a decentralized computerized information system (CIS) is called a(n):

data center.

expert area.

support department.

information system.

Question 57

A(n) ____________ is any guideline or benchmark established as a basis for measurement or point of reference.

estimation

indication

standard

rule of thumb

Question 58

Controls that focus on "after the fact" are called ____________ controls.

therapeutic

feedforward

feedback

diagnostic

Question 59

A highly disciplined process that helps companies focus on developing and delivering near-perfect products and services is:

quality circles.

Six Sigma.

quality control.

quality assurance.

Question 60

A validation process to ensure measurement accuracy and standardization is known as:

quality control.

standards.

a QA system.

kaizen.

Question 61

The accounting balance sheet "equation" is ____________.

assets - liabilities = expenses

assets = liabilities + short-term debts

assets = liabilities + stockholders' equity

income - expenses = profit or loss

Question 62

Examples of feedforward controls include ____________ controls.

backlash

diagnostic

therapeutic

prevention

Question 63

Managers that have to "start over" each fiscal period by justifying and identifying all financial resources are using ____________ budgeting.

expense

flexible

zero-based

bottom-up

Question 64

The concept that measurements provided by the control process will reach the proper decision makers when they are needed is the concept of:

concurrent.

accuracy.

timeliness.

integration.

Question 65

Budgeting requires all of the following except:

setting goals

adjusting goals

locating needed funds

not adjusting goals

Question 66

The accounting income statement "equation" is expressed as ____________.

assets + liabilities = equity

revenues - taxes = assets

expenses + debt = equity

income - expenses = profit or loss

Question 67

The amount of output achieved from the use of a given amount of inputs is __________.

benchmarking.

productivity.

performance control.

standardization.

Question 68

A control mechanism that focuses on continuous incremental quality improvement is _________.

quality measure

QM

QA

total quality management

Question 69

A sources and uses of funds statement is often called a ____________.

net income/loss statement

statement of assets and liabilities

liquidity statement

cash flow statement

Question 70

Any organizational unit that contributes costs, revenues, investments, or profits as part of the company's total accounting "package" is called a(n) ____________.

financial responsibility center

debt awareness department

equity specialist

controller

Question 71 Explain the grapevine and how works in organizations? What should mangers do about the grapevine?

Question 72

What are the primary financial ratios and what do they measure? Discuss how ratio analysis is used by managers?

Question 73

What stimulates motivation? What factors influence the behavior and individual will choose to satisfy a stimulus? How might a manager utilize this knowledge in performing his/her duties?

 

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  • Coastline ms100 M09/16 Final Exam latest 2017
    $58.00

    Question Question 1 The term "glass ceiling" refers to: invisible barriers of discrimination that prevent managers from advancing employees. invisible barriers of discrimination against unprotected groups. invisible barriers of discrimination that block protected groups from advancing into upper management. invisible barriers of discrimination that involve the physical environment of the company. Question 2 Core values and beliefs that act as a guide when individuals formulate courses of action are called: business ethics. individual conduct. ethical conduct. morality. Question 3 The word most closely associated with employment orientation is _______

    Submitted on: 24 Jul, 2017 02:23:10 This Solution has been Purchased: 1 times