4. Identify three examples of lessons from the front line that were evident in the Nestle case and how these issues may be overcome.
3. Discuss whether or not the changes made were with an incremental approach as emphasized by Brabeck-Letmathe.
Whether changes were first-order and/or second-order changes
2. Identify whether the changes were first-order and/or second-order changes and the rationale for your decision.
1. Discuss the organization changes that Nestle has undergone.