BUS430 week 3 and week 4 discussion
Week 3 diss 1
"Business Analytics" Please respond to the following:
· Examine the role of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Determine how each system can play a critical role in managing value chains.
Enterprise resource planning (ERP), is a system integrate all aspects of a business accounting, customer relationship management, supply chain management, manufacturing, sales, human resources into a unified information system and provide more timely analysis and reporting of sales, customer, inventory, manufacturing, human resource, and accounting data. ERP plays a critical role in managing value chains by combining each department of a company’s information into a single, integrated system with a common database so that departments can easily share information and communicate with