Question details

OSHA regulations
$ 12.00

Analyze the situation and answer the following questions in an essay format:
 Discuss what went wrong in this scenario.
Ø
 What should have been done to comply with OSHA regulations?
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 How should the GM address all aspects of the situation? Address:
Ø
a) The employee incident;
b) The guest incidents and the way it was handled, and
c) The customer service and training issues 

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