1. Discuss the organization changes that Nestle has undergone.
2. Identify whether the changes were first-order and/or second-order changes and the rationale for your decision.
3. Discuss whether or not the changes made were with an incremental approach as emphasized by Brabeck-Letmathe.
4. Identify three examples of lessons from the front line that were evident in the Nestle case and how these issues may be overcome.