The ability of one person to influence what another person thinks or does is called
Behavior from others that is unwanted and offensive, such as unconsented touching or requests for sexual favors, is
Of the following, to whom would we most likely grant legitimate power?
a. another student
c. sales clerk
Jayla is seen as very dynamic and personable. This is an example of
_______________ refers to the techniques and strategies by which you regulate and carry on interpersonal interactions.
b. Interaction management
c. Impression management
“I am very, very glad to meet you” lacks power because it contains
Which of the following is NOT a way to speak powerfully?
a. avoiding self-critical statements
b. using slang and vulgar expressions
c. limiting disqualifiers
d. selectively using intensifiers
Patterns of behavior that are used to take unfair advantage of another person are called
a. “I got you now”
b. “you’ve got to be kidding”
c. “you owe me”
d. “nobody upstairs”
c. identity management
__________________ harassment refers to mistreatment of those with less power in organizations.
c. Affectional orientation
Bradely’s coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as
Which of the following does NOT communicate power?
a. using a firm grip when you shake hands
b. avoiding vocalized pauses
c. using self-critical statements
d. maintaining eye contact with the other person
All of the following are ways to empower others EXCEPT
You are now an Interpersonal Communication course graduate! SmileSmile