1. Managers have obligations to a wide variety of stakeholders such as shareholders, employees and customers. When considering outsourcing production to offshore suppliers, managers have to weigh __.
I) Cost benefits that might make shareholders wealthier
II) Quality issues that might make firms less productive and/or products riskier
III) The investments already tied up in relationships with existing suppliers
D. I and II
E. . I, II and III
2. The typical difference between "quality circles" and "continuous improvement teams" is ___.
A. Quality circles work on product design only.
B. Continuous improvement teams work on product and process design.
C. Continuous improvement teams use only engineers while quality circles use just the workers doing the work.
D. the amount of employee empowerment
E. There is no difference-they are just the same.
A. Affinity diagram
B. Check list
C. Control Chart
D. Flow Chart
E. Relationship diagram
4. A chart showing the number of occurrences by category would be used in:
A. Pareto analysis
C. cause-and-effect diagrams
E. none of the above
C. x-bar charts
D.16.0 ounces plus or minus 0.30 ounces
E.none of the above
7. Which of the following relationships must always be incorrect?
A. Tolerances > control limits > process variability
B. Process variability > control limits > tolerances
C. Process variability > tolerances > control limits
D. Tolerances < control limits < process variability
E. Tolerances > process variability > control limits
8. Which of the following are typically in play in a circumstance in which yield management is worthwhile?
(I) Perishable capacity
(II) Ample finished goods storage
(III) Demand variability
(IV) Low holding costs
A. I, II, and IV only
B. I and III only
C. III only
D. II and III only
E. II, III, and IV only
9. Aggregate planners attempt to balance:
10. Which of the following best describes aggregate planning?
A. the link between intermediate-term planning and short-term operating decisions
B. a collection of objective planning tools
C. make-or-buy decisions
D. an attempt to respond to predicted demand within the constraints set by product, process, and location decisions
E. manpower planning
11. In order to use the level capacity strategy, variations in demand are met by:
12. The multiplication process used by MRP to determine lower-level requirements is called:
A. what is needed; what has been done
B. what is needed; what is possible
C. what has been done; who will be doing it
D. what needs to be done; where it will be done
E. what has been done; how much what needs to be done will cost
14. An effort to expand the scope of production resource planning by involving other functional areas in the planning process has been:
E. multifunctional relationships planning.
15. Which of the following most closely describes net material requirements?
A) gross requirements - planned order receipts
B) gross requirements - on-hand + planned order receipts
C) gross requirements - on-hand - planned order receipts
D) gross requirements - planned order releases
E) none of the above
A. Internet base
B. rapid batch capability
C. employee focus
D. real-time aspect
E. database structure
17. Because 'courtesy' is subjective, it can't be considered a factor in service quality
20. In MRP, EOQ models tend to be less useful for materials at the lowest levels than for upper level assemblies of the bill of materials since higher-level assemblies have larger dollar investments.